Inner Sales 7: The CRM 5 Stages of Grief

Jon and Russ discuss the behaviors they see after a CRM is implemented in a company.

  • What behaviors happen when a CRM is implemented?
  • Why do we implement CRMs?
  • Are sales teams using CRMs?
  • Who influence the purchase of a CRM?
  • Introuction to the stages of greif.
  • Having a process holds salespeople accountable.
  • CRM impementation horror stories.
  • Individuality and the sales process.

Blog Post: Life After CRM Implementation - 5 Stages of Grief

Hosts: Jon Stanis (Twitter, LinkedIn), Russ Salzer (Twitter, LinkedIn)