Jon and Russ discuss the behaviors they see after a CRM is implemented in a company.
- What behaviors happen when a CRM is implemented?
- Why do we implement CRMs?
- Are sales teams using CRMs?
- Who influence the purchase of a CRM?
- Introuction to the stages of greif.
- Having a process holds salespeople accountable.
- CRM impementation horror stories.
- Individuality and the sales process.